Refund policy

Also available in the Clark Tech Policies hub.

All digital sales are final. Because digital files can be downloaded and copied, Clark Tech does not offer refunds for change-of-mind purchases, accidental purchases, dissatisfaction after files have been supplied, or purchases where the files have already been downloaded, to the extent permitted by applicable law.

What this means

• Clark Tech sells digital files, not physical goods. Purchases are final sale once a verified order is fulfilled.
• We do not offer refunds for change of mind, accidental purchase, dissatisfaction after delivery, or after a successful download, to the extent permitted by applicable law.
• This policy does not remove consumer rights or remedies that cannot legally be excluded, including applicable remedies for duplicate charges, non-delivery of a paid package, or materially defective files that prevent the product from being used as described.

Rights that cannot be waived

Nothing in this policy attempts to exclude statutory consumer rights or remedies that cannot legally be waived in your jurisdiction. Where the law requires a remedy, Clark Tech will comply.

When to contact us

If you believe you were charged twice, never received access, or received a file that is unusable due to a verified defect on our side, contact support through the Contact page with your order details. Contact.

Refunded or cancelled orders

When an order is marked refunded or cancelled in our systems (for example after a required remedy), download access for that order is revoked.